Privacy Policy

Chiorino S.p.A. is conscious of the importance of guaranteeing the safety of the confidential information that comes into its possession when a user visits its official web site. As Chiorino S.p.A's objective is to safeguard its users’ privacy, it wishes to advise you of the methods employed to handle information and the manner in which it ensures the security and confidentiality of such data.

Data Handling
At Chiorino S.p.A. the handling of a user's personal information complies with the applicable Code on the protection of personal information, which is regulated by Legislative Decree No. 196 dated 30th June 2003, hereinafter referred to as the "Privacy Code". It must be noted that as a result of their normal functioning, current computer technology and the related software procedures used for the operation of Internet sites acquire certain personal information. The transmission of this data is necessary in order to use the communication protocols via Internet. Chiorino S.p.A. guarantees that the said information is and will only be used to obtain anonymous statistical information relating to the use of the site and in order to monitor that the site is operating correctly. The information will be deleted immediately after the handling has been completed. The only exception will be the discovery of computer crimes that cause damage to the site: in this case the information obtained may be used to ascertain who is responsible for such crimes.

Data collection
The personal information that is collected may be transferred or communicated to other subsidiary or associated companies of Chiorino S.p.A. for activities that are strictly connected and instrumental to the functioning of the service provided to customers. The personal information furnished by the users through a request for informative material (brochures, catalogues, technical sheets, etc.) is and will only be used for the purposes of providing the service or fulfilling the request made. This information will not be communicated nor disseminated to third parties without the express consent of the interested parties. Finally, it should be noted that within the scope of their duties and in their capacity as "Managers" or "Appointees", the following persons may gain knowledge of personal information: those employed in the Image Communication and Marketing Office, the Personnel and Organisation Department, as well as the Company Directors. In terms of art. 7 of the "Privacy Code", users are at any time entitled to obtain confirmation as to whether or not their personal information exists and to be advised as to the contents and origin thereof. Users are also entitled to check the correctness of the information or to request that it be supplemented, updated or deleted.

Minimum safety measures
Chiorino S.p.A. has adopted all the minimum security measures set out in articles 33, 34 and Annexure B of the "Privacy Code" for the handling of personal data via electronic means. In compliance with the legislative provisions, the said personal data will only be handled for the period strictly necessary to achieve the purposes for which it was collected.

Chiorino S.p.A. with registered offices at Via S. Agata 9, Biella (BI) Italy is the Controller of the personal information. The person delegated to supervise the handling of the personal information is the pro tempore Legal Representative, domiciled for the purposes of this appointment at the offices of Chiorino S.p.A. The said representative can be contacted via e-mail at or at the company's contact numbers. The company's organisational chart relating to privacy management is available on request.

This document provides information about the use of cookies and similar technology on this website, their purpose and the way users can restrict or block cookies.

1. What are cookies

Cookies are small text files sent by a server to the user's device when they access a website page. Cookies enable the web server to save information that it will use during the same visit (session cookies) or during subsequent visits (persistent cookies). Cookies facilitate the website navigation, they allow storage of pages visited and other specific information, such as pages viewed more frequently, connection errors, etc. Cookies are stored, based on the user's preferences, by the individual browser on the specific used device (computer, tablet, smartphone). Browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Safari etc.) are often set to automatically accept cookies. However, users can change the default setting in order to disable or delete cookies, with the consequence that the optimal use of some areas of the site may be prevented. During navigation, users may also receive on their terminal cookies from other website (so called "third party" cookies), directly set up by the controllers of the websites and used for the purpose and in the manner defined by them.

2. Cookie types

Based on the characteristics and use of cookies, we can define the following categories:

a) Technical cookies: they are necessary for navigation on a website and use of its functions, such as for proper viewing or access to restricted areas. Therefore disabling this type of cookies prevents such activities.
They are not used for other purposes and can be subdivided into:
• navigation or session cookies, which ensure normal navigation and use of the website;
• functionality cookies, which enable user navigation according to a set of selected criteria (e.g. language).

b) Performance cookies: they gather information on the efficiency of the responses of a website to anonymous users' requests, with the only purpose of improving the website functions; for example, what pages are most frequently visited by the user, and if there were errors or delays in the delivery of web pages.

c) Targeting cookies: these are used to create user profiles and to offer users advertisings that are close to their interests, discovered during web navigation.


3. Third-party cookies

When users are visiting our website, they could receive on their device cookies set by other organizations (third party cookies): this occurs because the site may contain elements such as images, maps, and specific links to website pages or web services. For information transparency, we are listing below the third party services present on our website, the purpose and links to the information pages of the various services:

The website uses Google Analytics, a web traffic analysis service supplied by Google, Inc. (“Google”). This service gathers statistical data that allow us to improve the users' experience of our website. Google Analytics uses "cookies" to gather and analyse information relating to the users' method of interaction with the website in an aggregated form (for example most visited pages, visitors' geographic origin, etc.). Google stores the information gathered on their servers in the United States. The data generated by Google Analytics are stored by Google as indicated in their Privacy Information through the following link:
To read the Privacy Information of Google Inc., independent controller of data related to the Google Analytics service, see the website:
Users can opt out of Google Analytics by installing on their browser an additional opt-out tool supplied by Google:
Google Maps Some pages contain interactive maps provided by Google, who could install cookies to get information and preferences related to this service. For more information on the Google's use of cookies, see their privacy policy:

4. Cookie management

Users can decide whether to accept or reject cookies using their browser settings. The following links take you to the information pages of the main browsers:
• Chrome:
• Firefox:
• Internet Explorer:
• Safari:

Keep in mind that if you choose to block cookies, this could affect or prevent the website functions.

5. Other information

For more information on the use of cookies and on how to block them, you can visit the following websites: